Refunds will be provided in the same way that the initial payment was made (e.g. Visa payments will be refunded directly to your Visa). You must submit your order number and reason here to start the return process.

If there is an issue with your order upon arrival, please send us pictures and we will review it. For any damaged or defective products we will send you a new one within 60 days of your shipping date. All we ask is for you to ship the potentially defective items back to us and we will refund your shipping fee upon inspection.

If one of the Flobody Gym components or accessories break while in use, we will send you a replacement piece within 1 year of your purchase date!